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AIM:tylerroblan2

FAQ FREQUENTLY ASKED QUESTIONS Tylersroom will work with most browsers; however if you want the most out of Tylersroom I recommend Microsoft's, Internet Explorer. Sometimes certain browsers or computers may have trouble viewing or, you may not be getting the full effect of the high quality images, Live Feeds or Movie Clips on my site. If you have your font size set above normal this site might appear broken. In here are some tips that will allow you to view the site as it should be viewed.

Q:How do I clear the cache in my browser and why should I do this?
A: Netscape and Internet Explorer will download a graphic and store it on your hard disk so that when you return to a previously viewed page, your browser will pull the graphic from the cache instead of downloading it. Browsers are configured to use a certain amount of your disk space (usually 10%). When that space is used, you are now maxed out, leaving your browser no choice but to delete old files. Therefore, this causes your browser and hard disk to work twice as hard.

With Internet Explorer, you can clear your cache by selecting Tools then Internet Options and choose to delete temporary internet files or delete history. In Netscape, select Options|Network preferences and clear the memory cache and clear the disc cache.

Q: How do I save and view images on my computer?
A: In most browsers, you can simply right click on the image and your computer will give you the option to save the image, or view it in a separate window. To view the image again later, or to view images from another source (such as a CD ROM) you can either open it in your browser or download a viewer. Q: What are AVI's, MPEG's, and WMV files and how can I view them?
A: These files are movie files that you can download to your computer and save them for later viewing. In order to do this, you will need to have the proper player. Type in "viewers" or "movie players" in any search engine and get a ton of links for video players, most of the feeds have a link for easy downloading. Most are fairly small and easy to install. Q: Your site is huge. Are you trying to compete with other gay megasites?
A: Of course. I've been around the block, looking at all the other sites out there. I believe that I am offering a site the gay community so desperately needs. Q: That's a little arrogant, isn't it?
A: Not really. The other sites are great, but it takes a lot of money and time to visit them all. When you go out for the night, you could visit three clubs: one for the wet T-shirt contest, one for the drink specials and one for the atmosphere. But those three clubs? They are located in different parts of the city. I've bought your three favorite clubs, and we've put them right next door to each other on the same city block. Q: I don't want to give you any money. I'll never pay for porn. Ever.
A: That's your prerogative. But please be aware of this: My site is a primary portal of erotic content. I need to make money to bring you the hottest content from around the world. If I didn't make enough money to cover my costs, I can't continue to bring that part of my site to you. Q: Cry me a river. You're rolling in money.
A: No, I'm not. I invest most of the money I make back into my site. Q: Your site is bullshit. I want to complain.
A: Email me. I'll forward your complaint to my garbage bin. Q: No, I mean it. Your site is bullshit. And I want everyone to know what I think of it.
A: I can take constructive criticism. Feel free to post your beef on the forum. Q: I met my life partner because of your Real Boys section. Thank you.
A: You're quite welcome. Be sure to email Tyler to share your story. I'd love to share it with my visitors. Q: I like all of this. So why are you doing it?
A: Because I like to. I've dumped thousands of dollars on other pay sites, and I've paid out the ass for memberships at other sites that look good on the first visit but after a visit or two it becomes apparent nobody is looking after the site or updating it. So why are I doing this? Because I think it's what you want. And judging by my member base, it is what you want. Q: Can I have sex with you?
A: Of course not. Q: Where are you located?
A: British Columbia, Canada. Q: Can I drop by?
A: No. Q: Why not?
A: This is cyberspace, dammit. If you need to get in touch with me, just E-mail me!. Q: Okay, you've won me over. Where do I sign up?
A: Good. Click here to become a member.

BILLING

FAQ for CCBill.COM customers: My password doesn't work. Our system is case sensitive. You must type in your username and password exactly as you originally typed it on the signup form. If you are unsure of how your username and password appears, you can look up your account information. How do I cancel? If you wish to cancel and know your subscription number and username click here.

If you wish to cancel and have forgotten your subscription number and username click here.

How do I look up my account information? Click here to look up your account information. This will allow you to view your account information, or cancel your account. If you cannot cancel using this option, please fill in the customer support form with as much information as possible, and submit it to CCBill. My card doesn?t work CCBill accepts Visa, Mastercard, Discover and JCB. If you received an error after submitting your signup form, an error message will be displayed, and you are not charged. Approvals and errors are issued by the Banking Network, and are not controlled by CCBill.

Exceeded Usage Limits
Credit card shows excessive usage. Even if you still have credit left on your credit card, you may receive this message if you have used it for multiple Internet transactions in the same day. The same may be approved later.
Card Declined at Pre-Auth
Card rejected; considered high risk based on address verification, usage patterns and history. Make sure that the address you listed corresponds to your billing address with your credit card company. A history of chargebacks and refund requests will result in your card being blocked for many Internet sales.
Sale Declined By Credit Card Network
Sale was rejected by the banking network. Try the card again later; blocks by the network are usually resolved/removed in a day or so.
Incorrect address provided
CCBill will compare the address you provide with what your bank has on file. If these do not match, your bank may not accept the charge.
Invalid Fields
User submitted invalid information or a card number or card type not supported.
Card Declined - Blocked
Card blocked by processor at either the customer's request or for fraudulent usage, etc.
Declined Due to Chargebacks
Card shows a previous chargeback history. A card with a chargeback history will not be accepted.

I received a warning message that the page is unsecured The certificates in your web browser have expired. Many older versions of web browsers have this problem. While a security window will prompt you making it appear that the page is not secure, it is actually a problem within your browser. You can correct this by going to http://www.thawte.com/certs/server/rollover/contents.html. I keep getting errors on the signup page Our system is very sensitive and requires that each field be filled in.

You must use your name as it appears on your credit card, and your billing address where you receive your credit card statement.
If you live in a foreign country, and do not have a state, simply use the first 2 letters of the country name, i.e., IR for Ireland.
You must use at least 6 to 8 characters for your username and password

I double clicked the mouse button when selecting submit. Will I be billed twice? No, our system has safeguards that prevent you from submitting a successful sign up more than once in a two minute time period.

TECHNICAL

For technical assistance first check below and the FAQs if you don't find an answer there please E-mail me with as many details as you can. I will reply within 12 hours and work with you to solve the problem.
E-MAIL

I suggest Netscape version 6 and Internet Explorer version 6.2 as the most stable at this time (available in their download archive area). I use, and recommend Internet Explorer. It will run more quickly on my site than Netscape, and should provide better video performance. If you have a fairly new computer, you may already have Internet Explorer installed on your system.. check your Windows "Start" menu, under "Programs".

Another major cause of video problems can be due to incorrect video settings on your computer. If you are running Windows, do a "right click" with your mouse on any blank portion of your Windows desktop. From the menu that pops up, choose "Properties". You should then get a "Display Properties" window, with several tabs (should be about 6). Click on "Settings". If your video card allows it (most systems in the last few years should), make sure your "Colors" are set to "High Color", or "16 bit". This will provide optimal results. You definitely want at least a minimum of 64,000 colors.

Next, on the same settings tab, make sure that your "Screen Area" is set to a minimum resolution of 800x600. If it is lower, many sites on the internet will not appear correctly. If you are not able to set your video resolution that high, or can't get at least 64,000 colors in the "Colors" area, then you may need to get a newer video card. At the very least, make sure that you are using the most current video driver (software) for your video card.. an outdated video driver can cause problems. To find out where to get an updated video driver, check the documentation that came with your computer for video card details. You may also contact the manufacturer of your computer.